While we love to completely immerse ourselves in the creative and technical elements of photography, we also understand that our clients have expectations about the process. Our process varies slightly across genre, but the basic elements remain constant. We never send out fewer than one experienced photographer and a senior photography assistant, and depending on the scope of the shoot, and size of the venue, we may send up to five or more skilled photographers and multiple assistants. Our photographers wear the dress code dictated by your wedding, and are courteous and polite at all times. We strive to balance the necessity of the shot, with the comfort of you and your guests. In other words, we do our best not to get in the way and diminish everyone’s enjoyment of the wedding.
Our goal is to get proofs to you within 7 to 10 days. These are softly edited proofs that have also been color-corrected and are intended to show you the power and possibility of each image. We don’t add our final layer of finessing until you’ve made your image selections – and that helps shorten the first draft delivery date by a couple weeks. All proofs are delivered via your own private online gallery, and are large enough to view detail, but small enough to open quickly.
The number of images received varies depending on the assignment. For a standard wedding we guarantee that a minimum of 200 superb, print-quality images will result from the session. For standard one-hour portrait sessions, we guarantee a minimum of 50 exceptional print-quality images. In many cases your gallery will contain more than the minimum number of images.
You’ll have two months to view your online gallery and order prints, and digital selections. If you require additional time, we charge $50 per month to keep your gallery active. We keep double backups of all your images, and you can order additional prints at any time in the future, even years after your gallery has been removed. If you wish to purchase all the high resolution, edited images from the session on DVD or as digital downloads, you can do so for an additional cost of $500.
Depending on the number of final images you select, and the final finessing of the images, including any special requests (such as black and white processing, filters, etc.), you will receive your images anywhere from two weeks to two months after you’ve placed your order. We do our best to accommodate rush or partial rush requests, but please remember that you’ve hired us for the quality of our work – and excellent quality often goes hand in hand with a longer production time.
We require a deposit of 50 percent of the total session cost at the time of booking, and the balance on the day of the session. Any specialized image enhancement and manipulation that requires an additional fee, must be paid at the time of the request. Payments can be made by cash, check, Visa, Mastercard, American Express, or Discover.